A common complaint among Lucanet users is that the application does not scale properly when switching between an external monitor and your laptop screen (or vice versa). The result: Lucanet is displayed incorrectly, forcing you to restart the application in order to work normally again. This causes unnecessary frustration and wasted time.
Fortunately, there is a simple solution!
When you open the properties of LucaNet.exe (usually found under: C:\Program Files\LucaNet\Youniverse\bin\LucaNet.exe), you can adjust the High DPI settings under the Compatibility tab. This can also be configured through a shortcut that may already be on your desktop.
Set this to System (Enhanced) and the problem will no longer occur.
Perhaps people in your organization are already ready to use the Lucanet platform in the browser. In that case, this problem will disappear without any adjustments!
Do you also need support besides solving the Lucanet sizing issue when implementing Lucanet in your organization? Feel free to contact us today. As Lucanet’s premium partner in the Netherlands, Arithma Consulting is happy to help you with all your configuration and reporting challenges.